Frequently Asked Questions
Everything you need to know about your BMX gear and orders.
How much does shipping cost for a complete BMX bike?
Shipping costs vary by location, but we offer competitive flat-rate shipping on all complete bikes. Standard delivery for parts and accessories is free on orders over a certain threshold.
Do you offer professional assembly for bikes?
All bikes are professionally pre-built and inspected by our technicians before being partially disassembled for shipping. You will only need to install the front wheel, handlebars, pedals, and seat.
What is your return policy for BMX parts?
We offer a 90-day return policy for unused items in their original packaging. Please note that once a part has been installed or shows signs of wear, it cannot be returned.
How do I know which bike size is right for me?
We provide a comprehensive BMX sizing guide on our site that matches your height to the appropriate top tube length. If you are between sizes, consider your riding style—shorter for technical street and longer for stability in dirt.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and package weight.
How can I track my order?
Once your order has been dispatched from our warehouse, you will receive an email confirmation containing a tracking link and your unique tracking number to monitor your delivery.